Support

We read every email.

When you reach out, you'll hear back within one business day on weekdays. Weekends roll over to Monday morning.

Response times

Weekdays
Within 24 hours
Monday through Friday, in US business hours.
Weekends
Within 48 hours
Saturday and Sunday emails get answered by Monday end-of-day.

The fastest path. The link below opens your email client with a short template — keep what helps, delete what doesn't.

Most asks are answered in the FAQ — pricing & refunds, how the agents work, privacy & data handling, accessibility, and academic-honesty edges.